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Shop-Script PREMIUM - FAQs

  1. What skills are required to successfully manage an online store powered by Shop-Script software?

  2. Do you provide money back?

  3. Zend-encoded Free Trial:
    When I run install.php I get the message saying that Zend Optimizer is not installed.


  4. ionCube-encoded Free Trial:
    I get following error when I run install.php:
    "The file .../install.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_win_X.X.dll ionCube PHP Loader"


  5. Do you provide Shop-Script software customization and custom development services?

  6. I'm using Shop-Script FREE. If I would like to purchase Shop-Script PRO/PREMIUM, can I upgrade my Shop-Script FREE to PRO/PREMIUM without loosing any database content (products catalog)?

  7. How do I install Shop-Script PREMIUM on my server?

  8. What is included in the installation services?

  9. How do I change the design of my Shop-Script based online store? Is it difficult?

  10. Is it required to keep a "powered by Shop-Script" logo or a link to Shop-Script website in my Shop-Script based online store?

  11. What database management systems is Shop-Script compatible with?

  12. How many products/categories can Shop-Script handle?

  13. Why can't I add items to my shopping cart? Why can't I login as registered user?

 

What skills are required to successfully manage an online store powered by Shop-Script software?

To manage your shopping cart (e.g. manage products catalog, track orders and customer accounts, set up payment and shipping modules included into the software package) only browser usage skills are required - no programming and design experience is necessary.

Design skills (basic HTML knowledge) are required only if you would like to change appearance of your shopping cart (redesign). This can be done in any HTML editor (e.g. Macromedia DreamWeaver, MS FrontPage, Adobe GoLive).

Programming (PHP / MySQL) skills are required only if you would like to modify PHP source files (e.g. add custom features).

If you have doubts about your abilities to use the software, we encourage you to download Shop-Script Free Trial and try it for yourself. Commercial packages Shop-Script PRO and Shop-Script PREMIUM are installed and managed in a much the same way.

Do you provide money back?

We offer non-tangible irrevocable products, that is why we do not provide unconditional money backs.

However, to ensure your confidence we provide refunds. Please read our Refund Policy for details.

Zend-encoded Free Trial:
When I run install.php I get the message saying that Zend Optimizer is not installed.

This error message indicates that Zend Optimizer PHP extension is not installed on the web server where you are trying to install Shop-Script Free Trial. Thus encoded PHP source code files could not be executed. Please visit Zend Optimizer website: http://www.zend.com/products/zend_optimizer

Download Zend Optimizer by clicking “Buy now” button and applying for the registration. Download is free. After you download Zend Optimizer installer simply run it, and it will be installed on your local machine and will automatically introduce changes to PHP settings (php.ini file).

If you install Free Trial on remote server, please contact your hosting provider regarding Zend Optimizer installation.

ionCube-encoded Free Trial:
I get following error when I run install.php:
"The file .../install.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_win_X.X.dll ionCube PHP Loader"

This error message indicates that ionCube Loader PHP extension is not installed on the web server where you are trying to install Shop-Script Free Trial. Thus encoded PHP files could not be executed.

To install ionCube Loader whether download it from ionCube website, or (if you install Shop-Script Free Trial using Windows Installer you don't have to download Loader manually) please find ionCube Loader files in the loaders/ subfolder of Shop-Script installation directory.
What you need here is PHP extension for running encoded files - .DLL file for Windows servers, .SO file for Unix. Write down the file name and a full path to it.
Open your php.ini file and enable ionCube Loader inclusion by adding a line (for Windows servers):

zend_extension_ts = :\\ioncube_loader_win_.dll

(e.g.
zend_extension_ts = C:\EasyPHP\www\loaders\ioncube_loader_win_4.4.dll
for PHP 4.4.x)

and then restart your web server.

For more information please refer to detailed instructions at ionCube website.

Do you provide Shop-Script software customization and custom development services?

No. We do not provide custom development services.

I'm using Shop-Script FREE. If I would like to purchase Shop-Script PRO/PREMIUM, can I upgrade my Shop-Script FREE to PRO/PREMIUM without loosing any database content (products catalog)?

Absolutely yes. If you are using Shop-Script FREE version, you will be able to transfer all database content you created in FREE version to Shop-Script PRO/PREMIUM (conversion is performed automatically using upgrade routines included into with the commercial packages). The same with upgrading Shop-Script PRO->PREMIUM.

Unfortunately, design can not be transferred so easily. If you have made any changes in your Shop-Script FREE look & feel, after upgrading to Shop-Script PRO/PREMIUM you will have to make changes in design once again.

How do I install Shop-Script PREMIUM on my server?

Your web server should meet requirements listed on Shop-Script system requirements page.

To install Shop-Script please refer to instructions provided in Shop-Script PREMIUM User Guide which can be downloaded in Shop-Script Downloads section.

If at any time you encounter a problem while installing the script, please feel free to contact us. We supply free support to all questions regarding installation and deployment of the software.

For customers of Shop-Script PRO and Shop-Script PREMIUM software we provide free installation services. Our team will install Shop-Script PREMIUM software on your remote server.

What is included in the installation services?

Installation services provided by Shop-Script Support Team include setup of original Shop-Script package on your website, software configuration and testing. Installation services do not include customization of the software (neither look & feel nor functionality).

We are proud to provide installation services for customers of Shop-Script PRO and Shop-Script PREMIUM for free!

In order to install Shop-Script PREMIUM on your remote server we will require following details from you:

  1. FTP connection settings to your server (host, username and password)
  2. MySQL database connections settings (host, username, password and database name)
  3. HTTP URL of your website (e.g. www.example.com)

All specified information can be obtained from your hosting provider.

Shop-Script PREMIUM can be installed on web servers compatible with Shop-Script System Requirements.

Installation is usually performed in 24 hours after we receive server information from you. However, installation may take more time (up to 5 week days) in case server reconfiguration and/or contacting your hosting provider support is required.

How do I change the design of my Shop-Script based online store? Is it difficult?

Easy design integration is one of Shop-Script software core benefits.

All Shop-Script packages are designed to work with the use of Smarty template engine which is a very powerful and popular technology. It allows to change look & feel of your shopping cart as you like without any limitations. Shop-Script can be easily integrated into your custom design.

Design is fully separated from PHP script files and is defined in HTML files located in a separate subfolder of Shop-Script package (templates). Templates can be edited in any text and/or WYSIWYG editor, e.g. Macromedia DreamWeaver, Microsoft FrontPage, Adobe GoLive.

If you are not a user of Shop-Script PREMIUM we encourage you to download Shop-Script FREE and see how redesign procedure is handled. Hints on redesigning can be found in Shop-Script FREE User Guide (PDF).

Is it required to keep a "powered by Shop-Script" logo or a link to Shop-Script website in my Shop-Script based online store?

If you are using Shop-Script FREE, this is required. Please refer to Shop-Script FREE license agreement for details.

If you are an owner of Shop-Script PRO or Shop-Script PREMIUM package you may remove Shop-Script logo from your store.
However, we appreciate if you keep one of "powered by Shop-Script" buttons or a text link to Shop-Script website in your store. In case you add a link to us, we would be glad to consider placing a direct link to your store from our website.

What database management systems is Shop-Script compatible with?

Shop-Script software is designed to operate with MySQL database.

How many products/categories can Shop-Script handle?

This varies with the server capabilities.
We have tested Shop-Script PRO and Shop-Script PREMIUM packages on P4-3.0/512RAM web server with 100'000 products and 10'000 categories online.
No slowdowns were observed in shopping cart operation.

We have clients who successfully operate online stores with more than 50'000 products.

Why can't I add items to my shopping cart? Why can't I login as registered user?

In order to this fix this problem, you need to turn on cookies in your browser.

 

Áttekintés
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Shop-Script PRO
Shop-Script PREMIUM
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Licensz szerződés