Shop-Script PREMIUM - FAQs
- What
skills are required to successfully manage an online store
powered by Shop-Script software?
- Do
you provide money back?
- Zend-encoded
Free Trial:
When I run install.php I get the message
saying that Zend Optimizer is not installed.
- ionCube-encoded
Free Trial:
I get following error when I run install.php:
"The file .../install.php has been encoded with the
ionCube PHP Encoder and requires the free
ioncube_loader_win_X.X.dll ionCube PHP Loader"
- Do
you provide Shop-Script software customization and custom
development services?
- I'm
using Shop-Script FREE. If I would like to purchase
Shop-Script PRO/PREMIUM, can I upgrade my Shop-Script FREE
to PRO/PREMIUM without loosing any database content
(products catalog)?
- How
do I install Shop-Script PREMIUM on my server?
- What
is included in the installation services?
- How
do I change the design of my Shop-Script based online store?
Is it difficult?
- Is
it required to keep a "powered by Shop-Script" logo or a
link to Shop-Script website in my Shop-Script based online
store?
- What
database management systems is Shop-Script compatible
with?
- How
many products/categories can Shop-Script handle?
- Why
can't I add items to my shopping cart? Why can't I login as
registered user?
What skills are required to
successfully manage an online store powered by Shop-Script
software?
To manage your shopping cart (e.g. manage products
catalog, track orders and customer accounts, set up payment
and shipping modules included into the software package)
only browser usage skills are required - no programming and
design experience is necessary.
Design skills (basic HTML knowledge) are required only if
you would like to change appearance of your shopping cart
(redesign). This can be done in any HTML editor (e.g.
Macromedia DreamWeaver, MS FrontPage, Adobe GoLive).
Programming (PHP / MySQL) skills are required only if you
would like to modify PHP source files (e.g. add custom
features).
If you have doubts about your abilities to use the
software, we encourage you to download
Shop-Script Free Trial and try it for yourself.
Commercial packages Shop-Script PRO and Shop-Script PREMIUM
are installed and managed in a much the same
way.
Do you provide money back?
We offer non-tangible irrevocable products, that is why
we do not provide unconditional money backs.
However, to ensure your confidence we provide refunds.
Please read our Refund
Policy for details.
Zend-encoded Free Trial:
When I run
install.php I get the message saying that Zend Optimizer is
not installed.
This error message indicates that Zend Optimizer PHP
extension is not installed on the web server where you are
trying to install Shop-Script Free Trial. Thus encoded PHP
source code files could not be executed. Please visit Zend
Optimizer website: http://www.zend.com/products/zend_optimizer
Download Zend Optimizer by clicking “Buy now” button and
applying for the registration. Download is free. After you
download Zend Optimizer installer simply run it, and it will
be installed on your local machine and will automatically
introduce changes to PHP settings (php.ini file).
If you install Free Trial on remote server, please
contact your hosting provider regarding Zend Optimizer
installation.
ionCube-encoded Free Trial:
I get
following error when I run install.php:
"The file
.../install.php has been encoded with the ionCube PHP Encoder
and requires the free ioncube_loader_win_X.X.dll ionCube PHP
Loader"
This error message indicates that ionCube Loader PHP
extension is not installed on the web server where you are
trying to install Shop-Script Free Trial. Thus encoded PHP
files could not be executed.
To install ionCube Loader whether download it from ionCube website, or (if
you install Shop-Script Free Trial using Windows Installer
you don't have to download Loader manually) please find
ionCube Loader files in the loaders/ subfolder of
Shop-Script installation directory.
What you need here is
PHP extension for running encoded files - .DLL file for
Windows servers, .SO file for Unix. Write down the file name
and a full path to it.
Open your php.ini file and enable
ionCube Loader inclusion by adding a line (for Windows
servers):
zend_extension_ts =
:\\ioncube_loader_win_.dll
(e.g.
zend_extension_ts =
C:\EasyPHP\www\loaders\ioncube_loader_win_4.4.dll
for PHP
4.4.x)
and then restart your web server.
For more information please refer to detailed instructions at ionCube website.
Do you provide Shop-Script software
customization and custom development services?
No. We do not provide custom development
services.
I'm using Shop-Script FREE. If I would
like to purchase Shop-Script PRO/PREMIUM, can I upgrade my
Shop-Script FREE to PRO/PREMIUM without loosing any database
content (products catalog)?
Absolutely yes. If you are using Shop-Script FREE
version, you will be able to transfer all database content
you created in FREE version to Shop-Script PRO/PREMIUM
(conversion is performed automatically using upgrade
routines included into with the commercial packages). The
same with upgrading Shop-Script PRO->PREMIUM.
Unfortunately, design can not be transferred so easily.
If you have made any changes in your Shop-Script FREE look
& feel, after upgrading to Shop-Script PRO/PREMIUM you
will have to make changes in design once again.
How do I install Shop-Script PREMIUM on
my server?
Your web server should meet requirements listed on Shop-Script
system requirements page.
To install Shop-Script please refer to instructions
provided in Shop-Script PREMIUM User Guide which can be
downloaded in Shop-Script
Downloads section.
If at any time you encounter a problem while installing
the script, please feel free to contact us. We supply free
support to all questions regarding installation and
deployment of the software.
For customers of Shop-Script PRO and Shop-Script PREMIUM
software we provide free installation services. Our team
will install Shop-Script PREMIUM software on your remote
server.
What is included in the installation
services?
Installation services provided by Shop-Script Support
Team include setup of original Shop-Script package on your
website, software configuration and testing. Installation
services do not include customization of the software
(neither look & feel nor functionality).
We are proud to provide installation services for
customers of Shop-Script PRO and Shop-Script PREMIUM for
free!
In order to install Shop-Script PREMIUM on your remote
server we will require following details from you:
- FTP connection settings to your server (host, username
and password)
- MySQL database connections settings (host, username,
password and database name)
- HTTP URL of your website (e.g. www.example.com)
All specified information can be obtained from your
hosting provider.
Shop-Script PREMIUM can be installed on web servers
compatible with Shop-Script
System Requirements.
Installation is usually performed in 24 hours after we
receive server information from you. However, installation
may take more time (up to 5 week days) in case server
reconfiguration and/or contacting your hosting provider
support is required.
How do I change the design of my
Shop-Script based online store? Is it difficult?
Easy design integration is one of Shop-Script software
core benefits.
All Shop-Script packages are designed to work with the
use of Smarty template engine which is a very powerful and
popular technology. It allows to change look & feel of
your shopping cart as you like without any limitations.
Shop-Script can be easily integrated into your custom
design.
Design is fully separated from PHP script files and is
defined in HTML files located in a separate subfolder of
Shop-Script package (templates). Templates can be edited in
any text and/or WYSIWYG editor, e.g. Macromedia DreamWeaver,
Microsoft FrontPage, Adobe GoLive.
If you are not a user of Shop-Script PREMIUM we encourage
you to download
Shop-Script FREE and see how redesign procedure is
handled. Hints on redesigning can be found in Shop-Script
FREE User Guide (PDF).
Is it required to keep a "powered by
Shop-Script" logo or a link to Shop-Script website in my
Shop-Script based online store?
If you are using Shop-Script FREE, this is required.
Please refer to Shop-Script
FREE license agreement for details.
If you are an owner of Shop-Script PRO or Shop-Script
PREMIUM package you may remove Shop-Script logo from your
store.
However, we appreciate if you keep one of "powered by
Shop-Script" buttons or a text link to Shop-Script
website in your store. In case you add a link to us, we
would be glad to consider placing a direct link to your
store from our website.
What database management systems is
Shop-Script compatible with?
Shop-Script software is designed to operate with
MySQL database.
How many products/categories can
Shop-Script handle?
This varies with the server capabilities.
We have
tested Shop-Script PRO and Shop-Script PREMIUM packages on
P4-3.0/512RAM web server with 100'000 products and 10'000
categories online.
No slowdowns were observed in shopping
cart operation.
We have clients who successfully operate online stores
with more than 50'000 products.
Why can't I add items to my shopping
cart? Why can't I login as registered user?
In order to this fix this problem, you need to
turn on cookies in your browser.
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